Privacy Policy

1. Effective Date: 26 July 2023
2. INTRODUCTION

Wonga World (“we”, “us”, “our”), a trading name of Serpable LTD (Company Number 10699069), takes your privacy seriously. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information of users visiting our website and services available at www.WongaWorld.co.uk.

2. THE INFORMATION WE COLLECT

We collect a range of data, including but not limited to:

• Personal Identifiable Information: This includes your name, address, email address, and other information that identifies you personally. This information is necessary to provide our services to you.
• Payment Information: To subscribe to our services, you will need to provide your credit/debit card details. This information is processed securely and in accordance with PCI DSS requirements.
• Usage Information: We collect information about how you use our website and services.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide and maintain our services
• Handle your queries and requests
• Process your payments
• Improve our services
• Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We may share your personal information with third parties only under these circumstances:

• With your explicit consent
• To fulfil a contract with you
• For legal purposes

5. YOUR RIGHTS

As a UK resident, you have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and the right to data portability.

6. SECURITY

We implement industry-standard security measures to protect your data.

7. COOKIES

Our website uses cookies to ensure the best user experience.

8. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.

9. CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this Policy from time to time. We encourage you to review this Policy periodically.

  10. LEGITIMATE INTEREST

We have a legitimate interest in processing your data (i.e. to share your application with our panel of finance providers (lenders), credit brokers, and alternative solution providers to obtain the service you have applied for)

• What Constitutes Legitimate Interest? 

Legitimate interest refers to our reasonable business or commercial reasons for using your data, which do not unfairly go against what is right and best for you. This includes, but is not limited to:- Enhancing, modifying, personalizing, or otherwise improving our services and communications for the benefit of our customers.- Identifying and preventing fraud.- Ensuring network and information security.- Conducting direct marketing activities in a manner reasonably expected as part of running our business, and which does not materially impact your rights, freedoms, or interests.

• Balancing Test

Before processing your data under this basis, we conduct a thorough balancing test to ensure that our legitimate interests are not overridden by your interests, fundamental rights, or freedoms. This assessment is diligently documented and kept on record.

• Your Right to Object

You have the right to object to our processing of your data based on legitimate interests. If you raise an objection, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

• Transparency and Communication

We are committed to maintaining transparency about our data practices. If we use your data under legitimate interest, we will inform you about it at the point where we collect the data or soon after. We also provide clear information about your rights to object to such processing.**Contact Us**If you have any questions about our use of legitimate interests, or if you wish to object to the processing of your personal data on this basis, please contact us at info.WongaWorld.co.uk

11. CONTACT US

If you have any queries regarding this Policy or our privacy practices, you can contact us at info@WongaWorld.co.uk or by post at:

Towngate House, 2-8 Parkstone Road, Poole, Dorset, England, BH15 2PW

This Privacy Policy is subject to the laws of England and Wales.

Last Updated: 26 July 2023

Serpable LTD is a company registered in England and Wales (Company Number 10699069), authorised and regulated by the Financial Conduct Authority (FCA Registration Number 799104).

Registered office: Towngate House, 2-8 Parkstone Road, Poole, Dorset, England, BH15 2PW.